Privacy Policy

Effective Date: July 7th, 2025

Seward City Transit ("we," "our," or "us") is committed to protecting the privacy of our riders, website visitors, and anyone who uses our services. This Privacy Policy explains how we collect, use, and protect your personal information. By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and other contact details you voluntarily provide.
Usage Information: Data about how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
SMS Information: If you opt in to receive text messages from us, we may collect and store your phone number and related communication preferences.

How We Use Your Information

We may use the information we collect to:

Provide and improve our transportation services.
Respond to inquiries or support requests.
Send service alerts, updates, and promotional messages (only if you have opted in).
Communicate via email, phone, or text messages with your consent.
Meet legal, regulatory, and safety obligations.

Text Messaging (SMS) Policy

If you chose to provide your phone number and opt in, you consent to receive text messages from Seward City Transit. These may include:

Service notifications (delays, route changes, etc.)
Scheduling confirmations or reminders
Program updates or community alerts

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP to any SMS. For help, reply HELP or contact us at [insert phone number or email].

We will never sell, rent, or share your mobile number or personal information with third parties for marketing purposes without your consent.

Sharing Your Information

We do not sell or rent your personal information. We may share your information:

With service providers or partners working on our behalf, under confidentiality agreements.
When required by law, such as to comply with a subpoena or similar legal process.
To protect the rights, property, or safety of Seward City Transit, our users, or others.

Data Security

We take reasonable administrative, technical, and physical measures to protect the information you provide from loss, misuse, and unauthorized access or disclosure.

Your Choices

You have the right to:

Opt out of promotional communications at any time.
Update or correct your personal information.
Request that we delete your information, where applicable.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes To This Policy

We may update this Privacy Policy occasionally. When we do, we will post the revised version with an updated effective date. Continued use of our site or services after changes are made constitutes your acceptance of those changes.

If you have any questions or concerns about this Privacy Policy or how your information is used, please contact us using the form on our website.

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